To minimize downtime, we don't do in-place upgrades. Instead, the customer creates a new graph DB instance, and then moves the data over themselves. This process usually follows these steps:
- Create an additional graph instance on the New Instance page
- Export data from the old instance
- Import data to the new instance
- Change your application settings to point to the new instance
- Delete your old instance
If you need help, we are happy to assist. Let us know!