Make sure you're using the right username, password, hostname, and port. These are all listed in the Console, like so:
You can test your connection from a command line prompt / terminal with the curl command, like so (where you've replaced <USERNAME>, <PASSWORD> and <HOST> with the values from the Console):
curl -u <USERNAME>:<PASSWORD> https://<HOST>:7473/db/data/The response should look like this:
{
"extensions" : {
"SpatialPlugin" : {
"addSimplePointLayer" : "https://HOST:7473/db/data/ext/SpatialPlugin/graphdb/addSimplePointLayer",
"addNodesToLayer" : "https://HOST:7473/db/data/ext/SpatialPlugin/graphdb/addNodesToLayer",
"findClosestGeometries" : "https://HOST:7473/db/data/ext/SpatialPlugin/graphdb/findClosestGeometries",
"addGeometryWKTToLayer" : "https://HOST:7473/db/data/ext/SpatialPlugin/graphdb/addGeometryWKTToLayer",
"findGeometriesWithinDistance" : "https://HOST:7473/db/data/ext/SpatialPlugin/graphdb/findGeometriesWithinDistance",
"addEditableLayer" : "https://HOST:7473/db/data/ext/SpatialPlugin/graphdb/addEditableLayer",
"addCQLDynamicLayer" : "https://HOST:7473/db/data/ext/SpatialPlugin/graphdb/addCQLDynamicLayer",
"addNodeToLayer" : "https://HOST:7473/db/data/ext/SpatialPlugin/graphdb/addNodeToLayer",
"getLayer" : "https://HOST:7473/db/data/ext/SpatialPlugin/graphdb/getLayer",
"findGeometriesInBBox" : "https://HOST:7473/db/data/ext/SpatialPlugin/graphdb/findGeometriesInBBox",
"updateGeometryFromWKT" : "https://HOST:7473/db/data/ext/SpatialPlugin/graphdb/updateGeometryFromWKT",
"findGeometriesIntersectingBBox" : "https://HOST:7473/db/data/ext/SpatialPlugin/graphdb/findGeometriesIntersectingBBox"
}
},
"node" : "https://HOST:7473/db/data/node",
"relationship" : "https://HOST:7473/db/data/relationship",
"node_index" : "https://HOST:7473/db/data/index/node",
"relationship_index" : "https://HOST:7473/db/data/index/relationship",
"extensions_info" : "https://HOST:7473/db/data/ext",
"relationship_types" : "https://HOST:7473/db/data/relationship/types",
"batch" : "https://HOST:7473/db/data/batch",
"cypher" : "https://HOST:7473/db/data/cypher",
"indexes" : "https://HOST:7473/db/data/schema/index",
"constraints" : "https://HOST:7473/db/data/schema/constraint",
"transaction" : "https://HOST:7473/db/data/transaction",
"node_labels" : "https://HOST:7473/db/data/labels",
"neo4j_version" : "3.1.0"
}If the username or password is wrong, you'll get an error message like this:
{
"errors" : [ {
"code" : "Neo.ClientError.Security.Unauthorized",
"message" : "No authentication header supplied."
} ]
}