There are a few things that set us apart:
All of our plans run Neo4j Enterprise. The license is included in the cost. That means you get hot backups, and can upgrade to a cluster easily. Neo4j Community edition can't do either.
There are no arbitrary restrictions on our plans. The only limit is RAM, CPU, and storage on the machine.
We are a multi-cloud provider, supporting four different hosting vendors: AWS, Microsoft Azure, Google Compute Engine, and Digital Ocean.
Our prices for a 1GB RAM, 20GB Storage Neo4j Enterprise instance on AWS are 5 times cheaper than our closest competitor – and they only provide 4GB of storage and don't include an Enterprise license*.
We have a two minute mean response time to all support requests*. Many of our customers have commented on how responsive our support is, especially compared to our competitors.
* as of March 27, 2017